Shipping Policy

Orders placed on WE SHOP U can be delivered every day of the week. Delivery costs will vary depending on the service selected, where your item is coming from and its destination. Express delivery is available for the majority of destinations. The available delivery options for your destination will be displayed at checkout.

The delivery options for your destination are displayed at checkout. We require a signature for all orders, so delivery to PO Boxes, Army Post Office (APO) and Fleet Post Office (FPO) addresses is currently unavailable.

If you’re placing your order from the locations below and it’s above the following thresholds, we offer free standard delivery.

United Kingdom: GBP £400 (full price and sale)
United States: USD $200 (full price and sale)
China Mainland: CNY ¥2500 (full price and sale)
Hong Kong SAR, Macau SAR: HKD $3000 (full price and sale)
Taiwan Region: TWD $10000 (full price and sale)
CIS countries: USD $430 (full price only)

If you're placing your order from the locations below and it's above the following threshold, we also offer a lower express delivery fee. In checkout, you'll see the lowest delivery price available for the items in your order.

United States: USD $200
Australia: AUD $300
China Mainland: CNY ¥1500
Hong Kong SAR: HKD $2000
Japan: JPY ¥28000
Republic of Korea: KRW ₩280000
Macau SAR: USD $150

Delivery times

Express delivery for most of Europe and the US: delivered within 2-4 days. Rest of the world: delivered within 3-7 days.

Standard delivery for selected countries: delivered within 2-6 days.

Same Day delivery for selected countries: delivered on the same day for orders placed by 11:00 in the morning.

Delivery times are based on the time your package is sent and should only be used as a guide. WE SHOP U cannot take responsibility for customs clearance delays or failed payments, though we'll try to minimise any potential delays.

Depending on your location, our orders can be delivered by different couriers like DHL, UPS, FedEx, TNT or DPD.